Effective Date: April 6, 2026
Company: Minnie Downtown Media LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Website: https://ugcexecutive.com/
Email: hello@ugcexecutive.com
1. Agreement to Terms
By accessing or using the website https://ugcexecutive.com/ (the “Website”), purchasing access to the UGC Executive Academy program (the “Program”), or by using any services, materials, platforms, or resources made available by Minnie Downtown Media LLC (“Company,” “we,” “us,” or “our”), you (“User,” “you,” or “your”) agree to be legally bound by these Terms of Service (“Terms”).
If you do not agree with any part of these Terms, you must not access or use our Website or purchase the Program. These Terms apply to all visitors, purchasers, and users of the Website and Program, regardless of location or legal jurisdiction.
We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. Changes will be effective upon posting to the Website. Your continued use of the Website or Program following any changes constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.
2. Definitions
The following definitions apply throughout these Terms:
3. Eligibility
To purchase and participate in the Program, you must:
The Program is an educational product designed for individuals seeking to develop skills in User Generated Content (UGC) video production. It is available to participants worldwide, subject to any restrictions that may apply under the laws of your country of residence.
The Company reserves the right to deny or terminate access to any individual who does not meet eligibility requirements or who provides false information during enrollment.
4. Program Description and Scope
The UGC Executive Academy is a self-paced, online educational program delivered through digital means. The Program is designed to teach participants skills in UGC video creation, content strategy, production, and editing, with the goal of preparing participants to offer their services to brands and businesses as independent UGC creators.
The Program includes the following components, subject to change at the Company’s discretion:
The Company reserves the right to modify, update, add to, or remove components of the Program at any time without notice, provided that the core educational value of the Program is not materially diminished. Program updates and new content added after enrollment will generally be made available to enrolled participants at no additional cost, subject to the limitations described in these Terms.
Marketplace access and client opportunities are provided on a best-efforts basis. The Company does not guarantee that participants will be connected to specific clients, receive a minimum number of client opportunities, or generate any specific income through the Platform.
5. Enrollment and Payment
5.1 Enrollment Process
Enrollment in the Program is completed by submitting the registration form on the Website and completing payment of the applicable Enrollment Fee. By submitting the registration form and completing payment, you agree to these Terms and authorize the Company to process your payment.
5.2 Pricing
The Enrollment Fee for the Program is as displayed on the Website at the time of your purchase. An Early Bird pricing period is available for a limited number of seats. The Company reserves the right to change pricing at any time. The price shown at the time of your completed purchase is final and will not be subject to retroactive price reductions.
Prices displayed on the Website may be shown in EUR for reference purposes. All transactions are processed and charged in USD (United States Dollars) through our payment processor. The final USD amount will be determined by your bank or card issuer at the time of transaction, and exchange rate fluctuations may apply. By completing your purchase, you acknowledge and accept this pricing arrangement.
5.3 Payment Processing
Payments are processed by third-party payment processors, including but not limited to Stripe, Inc. By making a purchase, you agree to the terms and conditions of the applicable payment processor. The Company does not store full payment card information on its own systems. All card data is handled and secured by PCI DSS-compliant payment processors.
You represent that you are authorized to use the payment method you provide. In the event of payment failure, fraud, or chargeback, the Company reserves the right to suspend or terminate your access to the Program.
5.4 Taxes
You are solely responsible for any taxes, duties, levies, or fees applicable to your purchase under the laws of your country or jurisdiction of residence, including but not limited to VAT, GST, or other applicable taxes. The Company does not collect or remit taxes on behalf of international purchasers unless required to do so by applicable law.
6. Access to Program
6.1 Access Grant
Upon successful enrollment and receipt of payment, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Program materials for personal, non-commercial educational purposes only. This license is granted to you individually and may not be transferred, shared, sublicensed, or assigned to any third party.
6.2 Access Duration
Access to Program materials is granted for a minimum period of six (6) months from the date of enrollment. Following this initial period, ongoing access may be provided at the Company’s discretion. The Company reserves the right to modify or discontinue the Program with reasonable advance notice. In the event of Program discontinuation, participants with active access will be notified with a minimum of 30 days’ notice.
6.3 Access Requirements
To access the Program, you will need:
The Company is not responsible for any technical difficulties arising from your device, internet connection, or third-party service outages that may temporarily prevent access to Program materials.
6.4 Account Security
You are responsible for maintaining the security and confidentiality of your account credentials. You must not share your login information with any other person. You agree to notify the Company immediately at hello@ugcexecutive.com if you suspect any unauthorized use of your account. The Company reserves the right to suspend accounts that show signs of unauthorized sharing or misuse.
7. Intellectual Property
7.1 Company Ownership
All Content, materials, and resources provided through the Program and Website are the exclusive intellectual property of Minnie Downtown Media LLC or its licensors. This includes, without limitation, all video lessons, written materials, templates, frameworks, guides, scripts, course structure, branding, logos, graphics, and the UGC Executive Academy name and associated trademarks.
These Terms do not transfer any intellectual property rights to you. Your purchase grants you access to use the materials for personal educational purposes only.
7.2 Prohibited Uses
You expressly agree not to:
Any unauthorized use of Program content may result in immediate termination of your access, pursuit of legal remedies, and claims for damages.
7.3 User-Generated Content
If you submit any content to the Platform, community, or any Company-managed space (including portfolio entries, video submissions, or community posts), you grant the Company a non-exclusive, worldwide, royalty-free license to display, feature, and use such content for educational, promotional, and platform-related purposes, with or without attribution.
You represent and warrant that any content you submit does not infringe the intellectual property rights of any third party and complies with these Terms.
8. User Obligations and Conduct
By participating in the Program and using the Platform and community spaces, you agree to:
The Company reserves the right to remove any participant from the Program and community for violation of these conduct standards, without refund, at the Company’s sole discretion.
9. Mentorship and Live Sessions
The Program includes Zoom mentorship and work review sessions as part of the Program offering. These sessions are scheduled at the Company’s discretion and may be conducted individually or in groups. Session availability, frequency, and format may vary and are subject to change.
The Company does not guarantee a minimum number of live sessions or individual one-on-one availability. Mentors providing sessions are acting on behalf of the Company and are bound by these Terms.
Participants are expected to attend sessions in good faith and with preparation. Missed sessions may not be rescheduled unless otherwise agreed in writing by the Company. Sessions may be recorded and used for internal quality improvement and educational purposes.
10. Villa Retreat Event
As part of the Program, the Company offers an annual in-person villa retreat event, during which up to 30 selected Program participants may be invited to attend a three-day event focused on portfolio development and practical UGC production. Attendance at this event is subject to the following conditions:
11. Client Marketplace and Opportunities
The Verified Creator Marketplace is a feature of the Program intended to connect Program graduates with potential clients seeking UGC content creators. Access to the Marketplace is provided upon completion of the Program.
Important limitations applicable to Marketplace access:
12. Earnings and Results Disclaimer
THE COMPANY MAKES NO GUARANTEE OF SPECIFIC INCOME, EARNINGS, OR FINANCIAL RESULTS FROM PARTICIPATION IN THE PROGRAM.
Any income figures, earnings ranges, or financial outcomes referenced on the Website or in Program materials (including references to earning $100 to $1,000 per video or $3,000 per month) are illustrative examples based on the experiences of specific individuals. These figures are not average outcomes, typical results, or guarantees of what any participant will earn.
Individual results will vary significantly based on factors including, but not limited to: prior experience, level of effort, market conditions, geographic location, quality of work produced, time invested, ability to attract and retain clients, and economic conditions outside the Company’s control.
Participation in the Program does not guarantee employment, income, or financial success. The Program is an educational resource only. You are solely responsible for evaluating the Program’s suitability for your individual circumstances before purchasing.
13. Refund and Cancellation Policy
The Company offers a satisfaction-based refund policy as described on the Website. The specific conditions, timeframe, and procedure for requesting a refund are governed by the Refund Policy, which is incorporated into these Terms by reference and available at https://ugcexecutive.com/.
Refund requests must be submitted to hello@ugcexecutive.com within the timeframe specified in the Refund Policy. Refunds will not be issued for requests received after the applicable deadline or in cases where the refund conditions are not met.
For EU Users: In accordance with Directive 2011/83/EU on Consumer Rights, EU consumers who purchase digital content have a statutory right to withdraw from a purchase within 14 days of the contract date. However, by expressly requesting immediate access to digital content at the time of purchase and acknowledging that this right is waived upon access, you agree to waive the 14-day right of withdrawal as permitted by applicable law. This waiver is confirmed at the time of purchase and applies to all digital components of the Program.
This provision does not affect any additional refund rights provided under the Company’s Refund Policy.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MINNIE DOWNTOWN MEDIA LLC, ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PROGRAM, WEBSITE, OR ANY RELATED SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF INCOME, REVENUE, PROFITS, BUSINESS OPPORTUNITIES, DATA, OR GOODWILL.
IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PROGRAM EXCEED THE TOTAL AMOUNT YOU PAID TO THE COMPANY FOR ENROLLMENT IN THE PROGRAM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such jurisdictions, the Company’s liability shall be limited to the maximum extent permitted by applicable law.
15. Disclaimer of Warranties
THE PROGRAM, WEBSITE, AND ALL ASSOCIATED SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
The Company does not warrant that the Website or Program will be uninterrupted, error-free, or free of viruses or other harmful components. The Company does not warrant that the results obtained from using the Program will meet your expectations or requirements.
16. Third-Party Services and Links
The Program and Website may incorporate or reference third-party tools, platforms, services, or websites, including but not limited to payment processors (Stripe), video hosting platforms, community tools (WhatsApp, Zoom), and analytics services.
The Company is not responsible for the availability, content, privacy practices, terms, or actions of any third-party service. Your use of any third-party service is governed by that service’s own terms and privacy policy. The inclusion of any third-party link or tool does not constitute an endorsement by the Company.
The Company will make reasonable efforts to notify you of material changes to third-party tools that form part of the Program delivery. In the event a critical third-party platform becomes unavailable, the Company may provide equivalent alternative tools at its discretion.
17. Privacy and Data Protection
The collection, use, and processing of your personal data in connection with the Program and Website is governed by the Company’s Privacy Policy, available at https://ugcexecutive.com/. The Privacy Policy is incorporated into these Terms by reference.
By purchasing the Program and using the Website, you consent to the collection and processing of your personal data as described in the Privacy Policy. EU Users have additional rights under GDPR as described in the Privacy Policy.
The Company takes reasonable technical and organizational measures to protect your personal data. However, no method of electronic transmission or storage is completely secure, and the Company cannot guarantee absolute security of your data.
18. Termination and Suspension
18.1 Termination by the Company
The Company reserves the right to suspend or terminate your access to the Program at any time, with or without notice, for reasons including but not limited to:
In the event of termination for cause, no refund will be provided. The Company will exercise this right reasonably and proportionately.
18.2 Termination by You
You may discontinue your participation in the Program at any time. However, discontinuation does not automatically entitle you to a refund. Refund eligibility is governed exclusively by the Refund Policy.
18.3 Effect of Termination
Upon termination, your license to access Program content is immediately revoked. Any provisions of these Terms that by their nature should survive termination (including but not limited to intellectual property, limitation of liability, and dispute resolution provisions) will remain in full force and effect.
19. Governing Law and Dispute Resolution
19.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
19.2 Dispute Resolution
In the event of any dispute arising out of or relating to these Terms or the Program, the parties agree to first attempt informal resolution by contacting the Company at hello@ugcexecutive.com. The Company will make good-faith efforts to resolve the dispute within 30 days of receiving written notice.
If informal resolution is unsuccessful, any dispute shall be resolved through binding arbitration conducted in Sheridan, Wyoming, United States, in accordance with the rules of the American Arbitration Association, or through such other dispute resolution mechanism as the parties may mutually agree.
You and the Company agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action or collective proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration.
19.3 EU Users
If you are an EU consumer, you may have the right to access the European Commission’s Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr. The Company’s contact email for ODR purposes is hello@ugcexecutive.com. EU consumer protection laws may provide you with rights that cannot be waived by contract, and nothing in these Terms is intended to limit those rights.
19.4 Jurisdiction
For any claims not subject to arbitration, you consent to the exclusive jurisdiction of the courts of Sheridan County, Wyoming, United States. EU Users retain the right to bring proceedings in their local courts to the extent permitted by EU consumer protection law.
20. General Provisions
20.1 Entire Agreement
These Terms, together with the Privacy Policy, Cookie Policy, Refund Policy, Earnings Disclaimer, and Payment Security Policy (all of which are incorporated by reference), constitute the entire agreement between you and the Company with respect to the Program and supersede all prior agreements, understandings, and communications, whether written or oral.
20.2 Severability
If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it will be severed from these Terms. The remaining provisions will continue in full force and effect.
20.3 Waiver
The Company’s failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. A waiver of any provision will only be effective if it is in writing and signed by the Company.
20.4 Assignment
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of the Company. The Company may assign its rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets, with notice to affected users.
20.5 Force Majeure
The Company shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, government action, internet outages, or third-party service failures. The Company will make reasonable efforts to minimize the impact of such events on Program delivery.
20.6 Language
These Terms are written and interpreted in the English language. Any translations provided are for convenience only. In the event of any conflict or inconsistency between a translated version and the English version, the English version prevails.
20.7 No Partnership or Agency
Nothing in these Terms creates or implies any partnership, joint venture, agency, franchise, or employment relationship between you and the Company. You are an independent participant with no authority to bind the Company.
21. Contact Information
For questions, concerns, or legal notices regarding these Terms, please contact:
Minnie Downtown Media LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Website: https://ugcexecutive.com/
Email: hello@ugcexecutive.com
The Company will make reasonable efforts to respond to all inquiries within 5 business days.